Terms & conditions
‘- The gift card is not a legal tender or replacement of credit / debit card.
– This card cannot be exchanged for cash or cheque.
– Every card has the validity period please check the same before using at o2spa outlets.
– Card Validity is 180 days from the day of activation.
– The holder of this card is deemed to be the beneficiary.
– This Gift Card is valid across O2Spa, please check the outlet list.
– Maximum of five gift cards can be redeemed against single invoice.
– No replacement or compensation is permissible for lost or mutilated or defaced Gift Card
– Any dispute should be referred to O2SPA SALON PVT LTD head office and the decision of the company shall be final.
– Subject to the foregoing, these terms and conditions shall be subject to the jurisdiction of courts at Secunderabad / Hyderabad, India
– Not applicable on return/refund /cancelled orders (if applicable)
– Any redemption issues related queries customer needs to get in touch with O2Spa Salon customer care on 9247020202.
– E-Gift cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 hours.
– No returns and no refunds on E-Gift Cards, Gift Cards and Gift vouchers shipped by GiftCards2You.
How To Redeem
‘- Customer calls the call centre to fix an appointment
– Selects outlet to avail service and informs the executive about making payment using gift card
– Executive checks with the outlet on acceptance of gift card and confirms booking
– Customer visits the outlets and selects offered service / product
– Store executive prepares the final invoice and informs payable amount the customer, customer intends to make payment using gift card
– The store manager opens the web based single page redemption link
– Enters card credentials and other required fields
– Post validation system confirms available value in the card and get the card redeemed
– Customer needs to pay by other mode if the invoice value exceeds redemption amount.
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